Mon–Fri 8am–6pm · 24/7/365 breakdown line
24/7/365 breakdown response, industry-trained engineers

Maintenance & servicing

Your generator's reliability is key to your business running. Our maintenance and servicing contracts keep it that way — scheduled visits, remote monitoring, and a 4-hour breakdown response when it matters most.

TGS — service specification
25+
Years in the generator industry
4hr
Breakdown response, 24/7/365
16
Industry-trained engineers
22–2000kVA
Range serviced and in stock
What's included

Cover built around how hard your site runs

Service and maintenance is one of the most important factors in keeping a generator running when you actually need it.

Scheduled visits

Planned maintenance on a schedule that fits how hard your site runs its generator.

Breakdown response

24/7/365 cover with a 4-hour response target — day or night.

Fuel testing

Fuel testing and HVO-approved servicing to keep your fuel supply reliable.

Remote monitoring

Know before it becomes a problem

Two levels of remote monitoring — from text and email alerts on generator status and faults, up to full webnet monitoring with reporting and remote testing carried out by TGS.

  • Generator running status, alarms and low fuel warnings
  • Alerts sent to up to 4 contacts in your organisation
  • Full webnet monitoring option, with TGS notified directly
  • Remote testing and in-depth fault detail on the higher tier
Ask about remote monitoring
Remote monitoring / engineer on site
Customer feedback

Trusted by sites across the UK

"We have supplied to TGS for over 20 years. From a supplier perspective Tarplett Generators have been a pleasure to deal with and I know from feedback that they offer great service and value to their client base."

Andrew, Managing Director - Hotstart

"Secure I.T. Environments Ltd has partnered with TGS since 2003 and found their whole attitude to any installation challenge put before them exemplary. A very knowledgeable company with an excellent onsite delivery and installation team."

Chris, Projects Director - Secure I.T. Environments

"I have used TGS many times over the past 15 years, they have good stock holding, keen pricing and spares readily available. The overall service offered is always great!"

Attribution: Adam, Sales Director - SPS
Get in touch

Ask about a maintenance plan

Tell us about your site and generator, and we'll recommend a plan that fits.

Contact TGS

Mon–Fri 8am–6pm, with a 24/7/365 breakdown line for existing customers.

Phone
01386 550 055
Email
sales@tarplettgenerators.co.uk
Breakdown line
24/7/365, 4-hour response target









    We'll route this to the right team and reply within one working day. Breakdowns: call the 24/7 line instead.

    Call now — 01386 550 055