Mon–Fri 8am–6pm · 24/7/365 breakdown line
Genuine 24/7/365 emergency response

Generator repairs

Our mobile engineers carry a large selection of generator spares with them, so most repairs happen on the spot — no waiting on a second visit for parts. We fix 97% of all call-outs on the first visit.

TGS — repairs specification
97%
Of call-outs fixed on the first visit
4hr
Response target, 24/7/365
16
Industry-trained engineers
24/7
Technical phone advice
Mobile repair engineers

Fully-equipped mobile workshops

Our highly experienced, on-the-road engineers all carry a large selection of generator spares with them. That means immediate repairs during a scheduled service, and no costly return visit just to replace a battery, water jacket heater, or similar part — less downtime, less cost.

Fixed first time

97% of call-outs resolved on the first visit, with expert advice throughout.

Phone support, 24/7

Technical advice over the phone around the clock, for jobs that simply can't wait.

Bespoke solutions

For repairs that need more, we provide realistic quotations and draw on strong supplier relationships.

Emergency response

Genuine 24/7, 365 days a year

We aim to respond to any breakdown within 4 hours, subject to weather and traffic conditions.

We cannot accept liability for any losses incurred by a customer as a result of us failing to attend within this timescale.

Our engineers

A 16-strong team who know your site

We deliberately keep our team small to maintain a personal touch. Most sites are allocated their own engineer, so they get to know your requirements, your generator's specification, and the quirks of the job over time.

CertificationCSCS SHEA POWER
TrainingRegular H&S training
Availability24/7/365

Service downloads

Sample Service Sheet Download →
Major Service Master Download →
Get in touch

Request a repair

Tell us what's happening with your generator and we'll get an engineer to you.

Contact TGS

Mon–Fri 8am–6pm, with a 24/7/365 breakdown line.

Phone
01386 550 055
Email
sales@tarplettgenerators.co.uk
Breakdown line
24/7/365, 4-hour response target









    We'll route this to the right team and reply within one working day. Breakdowns: call the 24/7 line instead.

    Call now — 01386 550 055